Dear Vanilla Blushers
Please accept our apologies. Due to the huge popularity of Vanilla Blush's Black Friday massive exclusive - the VB team is working flat out. Your purchase may be a few days later than usual because of the very high demand. Sorry about this, we will get your order to you asap.
And if you have any questions or new orders, because we are struggling to answer telephone calls, please email: email@example.com
Your understanding and patience is greatly appreciated.